FAQs

Frequently Asked Questions (FAQs)

Shipping & Delivery

Q: How long does shipping take?
A: We process orders within 1–2 business days. Shipping times vary by location but typically take 2–5 business days for standard delivery. Expedited options are available at checkout.

Q: Is my order shipped discreetly?
A: Absolutely! All orders are shipped in secure, unmarked packaging with no indication of contents or sender.

Q: Do you ship internationally?
A: Currently, we only ship within the United States. We’re working on expanding our shipping options soon!

Products & Usage

Q: Are your products safe to use?
A: Yes! We carefully select all products to meet strict safety and quality standards. If you have specific allergies or concerns, please check individual product details or contact us.

Q: How do I clean and care for my products?
A: Proper cleaning is essential for product longevity and safety. Most products can be cleaned with warm water and mild soap or a toy cleaner. Avoid harsh chemicals unless specified.

Q: Do you offer beginner-friendly products?
A: Yes! We have a selection tailored for beginners with detailed descriptions and guidance.

Orders & Payment

Q: What payment methods do you accept?
A: We accept all major credit/debit cards, PayPal, Apple Pay, and Google Pay for your convenience and security.

Q: Can I change or cancel my order?
A: Orders are processed quickly, but please contact us immediately if you need to modify or cancel your order. We’ll do our best to assist you.

Returns & Privacy

Q: What is your return policy?
A: Due to the intimate nature of our products, we only accept returns on unopened and unused items. Please review our full return policy [link to return policy page].

Q: How do you protect my privacy?
A: We take your privacy seriously. Your personal information is protected with advanced encryption, and orders ship in plain packaging.

Contact & Support